Outage affecting the bolt.com domain

Incident Report for Bolt

Resolved

Incident is resolved. All Bolt sub-domains continue to be served from both bolt.com and boltapp.com. Refer to https://help.bolt.com for more updates.

Posted Oct 05, 2026 - 06:04 UTC

Update

Incident is resolved. All Bolt sub-domains continue to be served from both bolt.com and boltapp.com. Refer to https://help.bolt.com for more updates.

Posted Oct 05, 2026 - 06:02 UTC

Update

Bolt's API, Checkout, SSO, and other essential services routed through the bolt.com domain appear to be back online and operational. We are monitoring closely. These same services routed through boltapp.com continue to be fully operational.

Posted Oct 03, 2026 - 06:21 UTC

Update

We are continuing to investigate this issue.

Posted Oct 02, 2026 - 05:46 UTC

Update

We are continuing to investigate this issue.

Posted Oct 02, 2026 - 04:22 UTC

Update

We are experiencing an outage affecting the bolt.com domain. Bolt services loaded from bolt.com, including Checkout, may fail to load. Services on boltapp.com are not affected.

A fix is available now: in every Bolt script on your site, change bolt.com to boltapp.com. Your keys, account and settings stay the same. Step-by-step instructions: https://help.boltapp.com/platforms/boltapp-domain-migration/

We are working to restore bolt.com. Both bolt.com and boltapp.com will keep working once it's restored, so you can keep the change.

For help making the change, Bolt engineers are available around the clock on Discord: https://discord.com/invite/BSUp9qjtnc

Posted Oct 02, 2026 - 03:57 UTC

Investigating

We are currently investigating this issue.

Posted Oct 02, 2026 - 03:56 UTC

This incident affected: Checkout, Merchant Dashboard, Bolt SSO, Email/SMS Notifications, Non-Bolt Plugins & Integrations, Webhooks, Sandbox, and Knowledge Base & Support Ticketing.